Privacy Policy

Last updated: 11.10.25

This Privacy Policy explains how Burbeck Interiors Ltd trading as Burbeck at Home / B at Home (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit burbeckathome.com, make a purchase, or otherwise interact with us (the “Services”).

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect personal information in order to process orders, provide customer support, and improve our Services. This may include:

  • Contact details: name, address, email, and phone number
  • Order details: billing and shipping information, payment confirmation
  • Account information: login credentials (if applicable)
  • Usage data: IP address, browser type, device details, and interaction data (via cookies)
  • Communications: messages or correspondence you send us

We may also receive information from trusted third parties, such as payment processors, delivery partners, and website hosting providers (e.g., Shopify).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchases or account
  • Provide customer support and respond to inquiries
  • Improve and personalize our website and marketing
  • Detect and prevent fraud or illegal activity
  • Comply with legal and regulatory obligations

You may opt out of marketing communications at any time using the unsubscribe link in our emails.

3. Cookies

We use cookies and similar technologies to improve site functionality, track usage, and personalise your experience.
You can control or disable cookies through your browser settings, but some features may not work correctly if you do so.
Learn more about Shopify cookies at: https://www.shopify.com/legal/cookies

4. Sharing of Personal Information

We may share your data with:

  • Service providers (e.g., payment processors, couriers, IT and analytics partners)
  • Marketing and advertising partners (where consented)
  • Regulatory or legal authorities when required by law

We never sell personal information to third parties.

5. Security and Retention

We use appropriate security measures to protect your data. However, no system is completely secure.
Your data will be kept only as long as necessary to provide our Services or meet legal obligations.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

7. International Transfers

We may transfer your data outside the UK or EEA (e.g., to Shopify servers). When we do, we rely on lawful safeguards such as the UK or EU Standard Contractual Clauses to ensure your data remains protected.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect their data.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.