Delivery

Currently, we are unable to deliver outside of Mainland UK. This means we do not ship to the UK Isles, Scottish Highlands, or Northern Ireland.

Once your order has been placed, we aim to dispatch it within 5–10 working days. After dispatch, delivery typically takes an additional 5–10 business days.

You will receive updates on your shipment as soon as it has been confirmed with our delivery partner.

While we aim to provide accurate delivery estimates, occasional delays may occur. Please contact our support team for an update.

Delivery fees:

Small Item Delivery - £6 inc VAT per item – for light items less then 10kg that can be held in one hand (Accessories, table lamps and foot stools).

Large Item Delivery - £50 inc VAT per item - for all other items over 15kg

Extra Large Item Delivery - £90 inc VAT per item - for all other items over 50kg that require 2 people to lift.

We currently use single-person delivery teams, so someone must be available at the delivery address to assist with unloading.

If you require a two-person delivery, please contact our customer support team to arrange this at time of ordering. An additional charge of £40 + VAT per item applies, payable before shipment.

We also offer a White Glove delivery service. This includes a two-person delivery team who will bring your item into your chosen room, unpack it, assemble it if needed, and remove all packaging materials. Please contact our team for a price before placing your order.

Please ensure someone is available and that the item will fit in your space, as we cannot accept responsibility for failed deliveries. If delivery cannot be completed, your item will be returned to our warehouse and you may be charged for re-delivery.

If you request that your order be left in a safe place or with a neighbour, responsibility for the item passes to you once delivered.

While we do our best to minimise delays, we’re not liable for events outside our control. In the case of a significant delay, you may cancel your order and receive a refund for any items not yet delivered.

Ownership and responsibility for your product transfer to you once payment is received and delivery is made.